EU Withdrawal Button — Terms of Service
Deutsche Fassung: Nutzungsbedingungen (AGB).
In the event of any discrepancy between the German and English versions, the German version prevails.
Last updated: 18 June 2026
between
Anviara LLC (Limited Liability Company under the laws of the State of Wyoming, USA) 30 N Gould St, Ste N, Sheridan, WY 82801, USA Email: [email protected] – hereinafter “Anviara”, “we” or “us” –
and
the Merchant who installs and uses the App via the Shopify App Store – hereinafter “Merchant” or “you” –
Version: June 2026 (v1.0)
Section 1 – Subject Matter
(1) Anviara provides the Merchant with the Shopify App “EU Withdrawal Button” (the “App”) as software-as-a-service. The App supports the Merchant in the technical implementation of the electronic withdrawal function pursuant to § 356a of the German Civil Code (BGB) and EU Directive (EU) 2023/2673, in particular through a storefront withdrawal form, an admin inbox, and automatic confirmations of receipt by email.
(2) These Terms govern the contractual relationship between Anviara and the Merchant regarding use of the App.
Section 2 – Conclusion of Contract and Acceptance
(1) The contract is concluded when the Merchant installs the App and actively accepts these Terms during the App’s onboarding.
(2) Acceptance is given through a combined confirmation: “I agree to the Terms of Service and the Data Processing Agreement”. The time and accepted version are recorded electronically.
Section 3 – Incorporation of the Data Processing Agreement (DPA)
(1) Insofar as Anviara processes personal data of the Merchant’s end customers on the Merchant’s behalf in connection with the App, Anviara is the processor and the Merchant is the controller within the meaning of the GDPR.
(2) The Data Processing Agreement (DPA) pursuant to Art. 28(3) GDPR is available at https://anviara.com/apps/order-editing/dpa (English) and https://anviara.com/apps/order-editing/avv (German) and forms an integral part of these Terms, concluded together with their acceptance. By accepting under Section 2, the Merchant simultaneously concludes the DPA.
(3) In the event of conflicts between these Terms and the DPA, the DPA shall prevail on data protection matters.
Section 4 – Pricing and Billing
(1) The applicable prices and feature scopes (plans) are shown in the App and/or the Shopify App Store.
(2) Billing is handled via the Shopify Billing interface. Shopify’s billing and payment terms apply in addition.
Section 5 – Merchant Obligations
The Merchant undertakes to:
- use the App only within applicable law;
- ensure the legal correctness and completeness of its own withdrawal process, texts, and deadlines;
- inform its end customers in its own privacy policy pursuant to Art. 13/14 GDPR and ensure the lawfulness of processing (Art. 6 GDPR);
- refrain from any abusive, unlawful, or infrastructure-disrupting conduct.
Section 6 – No Legal Advice
The App is a technical tool and does not constitute legal advice. Anviara does not owe any legal assessment or guarantee that use of the App satisfies all of the Merchant’s statutory requirements in a given case. Responsibility for the legally compliant design of the withdrawal process remains with the Merchant.
Section 7 – Availability
(1) Anviara strives for high availability but does not owe any specific availability. Maintenance, third-party disruptions (e.g. Shopify, infrastructure providers), and force majeure may temporarily limit availability.
(2) Anviara may further develop the App, adapt features, and change sub-processors in accordance with the DPA.
Section 8 – Intellectual Property
All rights in the App, its software, content, and trademarks remain with Anviara. The Merchant receives a simple, non-transferable right of use for the duration of the contractual relationship.
Section 9 – Warranty and Liability
(1) For the processing of personal data, the liability regime of the DPA (Section 12 DPA) applies, including the liability limitation, aggregate cap, indemnity, and shortened limitation period.
(2) Otherwise, Anviara is liable without limitation only for intent and gross negligence. For slightly negligent breach of an essential contractual duty (cardinal duty), liability is limited to the foreseeable damage typical of this type of contract; aggregate liability is capped at the fees paid in the 12 months prior to the damaging event. For slightly negligent breach of non-essential duties, liability is excluded.
(3) Liability for injury to life, body or health, and under mandatory statutory provisions, remains unaffected.
Section 10 – Term and Termination
(1) The contract runs for an indefinite period and may be terminated by either party at any time. Termination by the Merchant is effected by uninstalling the App.
(2) Upon termination, the deletion obligations under Section 10 of the DPA apply.
Section 11 – Changes to the Terms
Anviara may amend these Terms. Material changes will be communicated to the Merchant at least 30 days before taking effect by email and/or in-app notification. If the Merchant does not object within 30 days or continues to use the App, the amended Terms are deemed accepted. Amendments to the DPA are governed by Section 13(5) of the DPA.
Section 12 – Final Provisions
(1) The laws of the Federal Republic of Germany apply, unless mandatory provisions of the Merchant’s country of establishment take precedence.
(2) Should individual provisions be or become invalid, the validity of the remaining provisions remains unaffected.
(3) Contact: Anviara LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA – [email protected] – https://anviara.com